Features
Growing, rewarding, and celebrating all in one place.
AuroText combines a customer loyalty program and text marketing to increase your revenue. We give you all the tools you need to attract and retain customers from one easy-to-use dashboard.
Signing Up New Customers
Capture mobile numbers quickly, easily, and in a variety of ways so you never miss an opportunity.
Lightning-fast kiosk
Sign up, check in, redeem via in-store iPad. In less than a minute, gather customers’ cell numbers and names, allowing you to communicate by text.
Mobile web app
Sign up, check in, redeem via mobile app. Encourage sign up for your mailing list by QR code, website link, or social media post.
QR code program
Direct traffic to your online presence with in-store QR codes. Website, social media channels, Google review, wherever you want them to go.
Keyword Opt-in ProgramÂ
Post and attract sign ups anywhere and everywhere. With keywords, track interaction on social posts, coupons, and more.
SMS & MMS CampaignsÂ
Send short or long messages. Send text only or picture messages to get the word out and track the resulting redeemed offers.Â
Social Media EngagementÂ
Drive customers to social media. Engage your customers further by encouraging them to visit your channels and find out more about you.
Mini-URLs
Create short URLs. Save characters on texts, create something easy for customers to remember or type in, add it anywhere, and track clicks.
Retaining Customers
There are so many ways to interact, reward, and keep the connection going with your customers.
Digital Punch CardÂ
Earn rewards quickly and easily. Out with the paper punch cards that are easy to lose, and in with a quick entry of a phone number.
"We Miss You Offer"Â
Draw customers back in. For those customers who haven’t been in for a while, remind them why they love your business.
Trigger-Based Automated TextsÂ
Automate messages based on events. New sign ups, recurring purchase, common day to visit, enhance your relationship with offers based on habits.
Birthday ClubÂ
Program offers to go out on birthdays. Help your customer celebrate in one more way with a special birthday offer.
Anniversary ClubÂ
Reward sign up anniversaries. Reward customer loyalty with special tokens of appreciation on their sign-up date.
Bounce Back Offers
Encourage quick returns. Bring customers back sooner with a coupon to bring them back the same day, next, or later in the week.
1-on-1 Conversations
Directly manage customer interactions. Customers can respond to your texts and you can converse with them directly through the Platform generating additional interest and a personal touch.
And So Much More
Put your feet up and let our tools do the work.
Custom BrandingÂ
Our product truly becomes yours. Let our designers include your logo and apply your brand colors to the kiosk and mobile web app.
Trackable OffersÂ
Find out what offer works best. With text, email, or keyword campaigns, track your increased revenue through redemptions.
Mobile Coupon Barcode RedemptionsÂ
Get more information using mobile barcodes. Create and add scannable POS barcodes for customers to redeem and you to find out more.
Compliance ToolsÂ
Stay 100% telemarketing compliant. Let us do the work of keeping you Cellular Telephone Industries Association and Telephone Consumer Protection Act compliant and in line with Mobile Marketing Association rules and regulations.
Map LinkingÂ
Get customers right to you. Text custom map links along with offers to show customers the closest location and guide them in.
Jobs AppÂ
Turn customers to employees. Through the web app, direct potential employees to apply online with a direct link.
Hear it from real small businesses.
Frequently Asked Questions
We’ve anticipated some of your questions, but for more, visit our full FAQ page.
AuroText is the only platform that combines both Loyalty and Text Marketing into a single solution. We also provide the most comprehensive way to identify new customers and retain existing ones by providing automated tools that you can customize specific to your brand (see How do I build my customer database?)
Yes! By providing the list to our Customer Support team, they can upload and send out the first opt-in message (if a customer hasn’t previously opted-in).
Yes! AuroText was built mobile-first and therefore provides an excellent mobile user experience. After logging in to your account, you can use the ‘Add to Home Screen’ functionality on your mobile device to create an icon with direct AuroText access.
Yes! Thousands trust our platform to drive their text campaigns with advanced tracking and insights. Our easy-to-navigate customizable dashboards and reports provide our merchants with visibility into their campaigns, redemptions, and increased revenue. We also send a weekly activity report that shows the results for the prior week along with all-time results.
You can grow text subscriber (customer) lists by making it easy for consumers that are already checking out your website, social media channels, and email subscriptions to opt in to receive text messages via shareable and embedded web forms. Web forms also provide an effective means for you to assess the impact of your marketing initiatives. By designing a web form with a specific offer linked to, let’s say, a Facebook post, you can track customer engagement, determining both the number of offer activations and the volume of traffic driven to your business from that post.
Yes! AuroText provides the ability to build a custom automated customer journey that is based on their habits. This program automatically drives revenue, customer engagement, and loyalty. For example, you could have a text go out 3 hours after a customer signs-up with an offer and mini-urls to all your social media links. We have a built-in mini-url system so you can track the engagement. On the second visit, the system could automatically send them a link to your online Google review.
Our favorite is the ability to drive back lapsed customers. In 20 days, the system could automatically send out a We Miss You offer. On average, this one text will drive 5-8% of your lapsed customers back each month. If they still haven’t returned in 40 or 60 days, you can make the offer a little more aggressive to win them back. There are hundreds of ways to use automation. We have a birthday club, anniversary club, and you can even surprise your super loyal customers based on how many times they’ve visited your business.